Event Access and Check-in:

Get help accessing a virtual event, scanning your ticket QR code onsite, or fixing missing ticket issues.

How do I verify tickets?

Tickets can be verified using the Cliqmit app or through smart entry access doors. This ensures a secure and seamless check-in process for all attendees.

How do I check in at a physical event?

To check in at a physical event, simply present your ticket QR code at the event entrance. Event staff or smart entry access doors will scan your code to verify your ticket. Once verified, you’ll be granted entry, ensuring a smooth and secure check-in process.

How do I access a virtual event?

To access a virtual event, open your ticket in the Cliqmit app and click the provided event link. You can join the event at the scheduled time from any compatible device. Make sure you have a stable internet connection and, if required, any necessary apps or software installed for a smooth experience.

What should I do if I cannot access the event link?

If you cannot access the event link, first ensure your internet connection is stable, and you are using a compatible device or browser. If the issue persists, check that you are using the correct link from your ticket in the Cliqmit app. You can also contact the event organiser or Cliqmit support for assistance to ensure you can join the event on time.

Still need help?

Not sure about something or need more clarity? These answers are here to guide you as you use Cliqmit.